Striving towards quality and continual improvement is a fundamental principle within Fresenius Medical Care and a key element of management policy for all business sectors.

Within the Coordination of Patient Care, Fresenius Medical Care aims to set and achieve high standards of dialysis care supported by both internal corporate requirements and external standards.

In order to manage the practical implementation of these varying requirements the company has adopted an Integrated Management System (IMS). With such a system it is possible to manage major internal process-related requirements, e.g. reporting in EuCliD®, and simultaneously to fulfil the requirements of ISO standards and legal obligations.

Two standards in particular apply, ISO 9001:2000 for the Quality Management System and ISO 14001:2004 for the Environmental Management System. Risk management is also an essential part of the IMS.