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FAQ

You’re not alone just because you are on dialysis. Many people have walked this road before and can help your journey be a better and easier one. Here are some of their questions:

Q1 - Who is Fresenius Medical Care?

A - Fresenius Medical Care is the leading provider of dialysis products and services worldwide.

Q2 - Will I still be able to travel while I am on dialysis?

A - Yes. If you are on in-centre Haemodialysis, visit our Clinicfinder to find the closest clinic to your destination. You can also use our service provider Holiday Dialysis International (HDI) that will help you to find location outside our network.

Q3 - What treatment options does Fresenius offer?

A - Fresenius Medical Care is able to offer patients a full range of treatment options. All type of in-centre hemodialysis such as high-flux, OnLine Haemodiafiltration, and home peritoneal dialysis. We also support kidney transplantation as a treatment option.

Q4 - How does my treatment schedule work?

A - You have a lot of choices on in-centre haemodialysis. Most of our facilities offer the following schedules:

  • Monday, Wednesday, Friday - morning afternoon evening
  • Tuesday, Thursday, Saturday - morning afternoon evening
  • In some facilities overnight in-centre


Be sure and check with your facility to find out what is available.

Q5 - In addition to the dialysis treatment, do you offer other services?

A - Our doctors are specialised in nephrology and in case it is necessary to take care for other problems, we have the possibility to address these issues to other specislists either present in the clinic or as consultants (for example consultant cardiologists and diabetologists).
We may also offer a patients transport service from home to the centre. We also have a consultancy agreement with a dietician, to help the patient to fulfill the correct diet regimen.
Additionally, it is possible to use our service for holiday dialysis, and get all the necessary help from a social worker.

Q6 - How long should my treatment be?

A - Your doctor prescribes the length of your treatment based on your lab results and how you feel. We make sure that you dialyse just as long as your doctor thinks you need to. That way you can feel your best.